Buchner & Partner GmbH - TERMINHELD 1 - Unexpected disruption – Incident details

All systems operational

TERMINHELD 1 - Unexpected disruption

Resolved
Partial outage
Started about 1 year agoLasted about 7 hours

Affected

Terminheld

Major outage from 5:15 AM to 10:55 AM, Partial outage from 10:55 AM to 10:56 AM, Operational from 10:56 AM to 12:19 PM

Web

Major outage from 5:15 AM to 10:55 AM, Partial outage from 10:55 AM to 10:56 AM, Operational from 10:56 AM to 12:19 PM

API

Major outage from 5:15 AM to 10:55 AM, Partial outage from 10:55 AM to 10:56 AM, Operational from 10:56 AM to 12:19 PM

Videobehandlung

Major outage from 5:15 AM to 10:55 AM, Partial outage from 10:55 AM to 10:56 AM, Operational from 10:56 AM to 12:19 PM

Updates
  • Resolved
    Resolved

    The issue has been resolved and all services are working normally.

  • Monitoring
    Monitoring

    We have identified the cause of the outage and mitigated the issue. We are closely monitoring the behavior.

  • Update
    Update

    The problem has been identified. We are currently working on a solution.

  • Identified
    Identified

    The problem has been identified. We are currently working on a solution.

  • Investigating
    Investigating

    We are currently investigating an unexpected outage at TERMINHELD. We will announce further details shortly.